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International Journal of Social Psychiatry
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Psychiatric Hospitalisations Evaluated by Patients

Svend Boller

Institute of Psychiatric Demography, Department C, Psychiatric Hospital in Aarhus, DK-8240 Risskov, Denmark

Kristian Valbak

Institute of Psychiatric Demography, Department C, Psychiatric Hospital in Aarhus, DK-8240 Risskov, Denmark

Anne Lindhardt

Institute of Psychiatric Demography, Department C, Psychiatric Hospital in Aarhus, DK-8240 Risskov, Denmark

Jørgen Tybjerg

Institute of Psychiatric Demography, Department C, Psychiatric Hospital in Aarhus, DK-8240 Risskov, Denmark

For a number of years consumer satisfaction evaluation has been used as documen tary evidence of the effect of treatment in psychiatric service systems. Especially in the USA consumer evaluations have been used in connection with the closure of the large central mental hospitals and the changeover to a community based psychiatric service system.

The present investigation was conducted in a large psychiatric hospital and con firmed other such investigations that the patients are satisfied with the psychiatric treatment system. This result is in sharp contrast with society's general attitude to the same treatment system.

In the present study we found a significant positive correlation between a positive assessment of hospitalisation and the relatives' contact with the staff on the ward. This is an important result in a period when spending cuts and reductions in staff might reduce time for contacts with relatives.

Consumer evaluations such as the present one are necessary as a basis of future adjustments in the psychiatric treatment system.

International Journal of Social Psychiatry, Vol. 36, No. 3, 163-171 (1990)
DOI: 10.1177/002076409003600301
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R. Letendre
The Everyday Experience of Psychiatric the Users' Viewpoint
International Journal of Social Psychiatry, December 1, 1997; 43(4): 285 - 297.
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